chapter 5 : ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES.

ORGANIZATIONAL STRUCTURES

→Organizational employees must work closely together to develop strategic initiatives that create competitive advantages.
→Ethics and security are two fundamental building blocks that organization must base their businesses upon

IT ROLES & RESPONSIBILITIES

→Information technology is a relatively new functional area, having only been around formally for around 40 years

→Recent IT-related strategic positions:

💖Chief Information Officer (CIO)

↠ Oversees all uses of IT ensures the strategic alignment of IT with business goals and objectives

↠Broad CIO functions includes:

→manager - ensuring the delivery of all IT projects, on time and within budget

→leader - ensuring the strategic vision of IT is in line with the strategic vision of the organization

→communicator - building and maintaining strong executives relationships

💖Chief Technology Officer (CTO)

↠ responsible for ensuring the throughput , speed,accuracy,availability and reliability of IT

💖Chief Security Officer (CSO)

↠ responsible for ensuring the security of IT systems

💖Chief Privacy Officer (CPO)

↠  responsible for ensuring the ethical and legal use of information

💖Chief Knowledge Office (CKO)

↠ responsible for collecting ,maintaining and distributing the organization's knowledge

THE GAP BETWEEN BUSINESS PERSONNEL AND IT PERSONNEL

→ Business personnel process expertise in functional areas such marketing, accounting and sales

→ IT personnel have the technological expertise

→ This typically causes a communications gap between the business personnel and IT personnel

IMPROVING COMMUNICATIONS

→ Business personnel must seek to increase their understanding of IT

→ IT personnel must seek to increase their understanding of the business

→ It is the responsibility of the CIO to ensure effective communication between business personnel and IT personnel.

ORGANIZATIONAL FUNDAMENTAL-ETHICS AND SECURITY

→Ethics and security are two fundamental building blocks that organization must base their businesses on to be successful

→In recent years such events as the Entron and Martha Stewart along with 9/11 have shed new light on the meaning of ethics and security

ETHICS

- The principles and standards that guide our behaviour toward other people

-Privacy is a major ethical issue

↝privacy - the right to be left alone when you want to be , to have control over your own personal possessions and no to be observed without your consent.

-Issues affected by technology advances

↣ INTELLECTUAL PROPERTY

-Intangible creative work that is embodied in physical form

↣COPYRIGHT

-The legal protection afforded an expression of an idea such as a song , video game and some types o proprietary documents

↣FAIR USE DOCTRINE

-In certain situations it is legal to use copyrighted material

↣ PIRATED SOFTWARE

-The authorized use , duplication, distribution or sale of copyrighted software

↣COUNTERFEIT SOFTWARE

-Software that is manufactured to look like look like the real thing and sold as such

-One of  the main ingredient in trust is privacy

-primary reasons privacy issues lost trust for e-business

SECURITY

-Organizational information in intellectual capital - it must be protected

-INFORMATION SECURITY - The protection of information from accidental or intentional misuse by persons inside out or outside an organization

-E-business automatically creates tremendous information security risks for organizations.